Resources Types

Topics

Industries

Sort

Resources Archive

Filters

Woman being handed a set of door keys
Why Reputation Management Is a Strategic Priority in the UK Property Market
In a competitive UK property market, your online reputation is key. Learn how Curchods used the Reputation platform to achieve a 4,094% increase in listing views.
Dan Paulino
Introducing Daniel Paulino: Reputation’s New VP of Real Estate
Meet Reputation’s new VP of Property Management, Daniel Paulino, focused on AI, insights, digital trust, and elevating resident experience at scale.
Hand using phone to leave a review
The Reputation Imperative: How Online Feedback is Redefining Property Management
In property management, online reputation is a critical asset. Learn how a data-driven approach to resident feedback can boost your brand, increase occupancy, and secure a healthier business pipeline.
2024-25 Trends in Property Management
2024-25 Property Management Trends Report
Ready to discover how the industry has evolved over the last year? Learn what top-tier firms are doing to outperform the competition.
Thrive Communities rendering
Thrive Communities — A Testimony to Review Growth and Sustainability
In property management, distinguishing your brand requires innovation and a keen understanding of resident sentiment. Read how Thrive Communities achieved this by collaborating with Reputation.
PeakMade exterior rendering
Elevating the Resident Experience: PeakMade's Journey to Industry Leadership and Long-Term Resident Advocacy
Since their partnership with Reputation in 2013, PeakMade has experienced significant growth in reputation scores and review volume, creating exceptional leasing velocity while reducing costs across the organization.
USA Properties Fund property exterior patio
USA Properties Fund: Empowering Communities and Improving Affordable Housing Through Review Aggregation
Great customer service is hard to define. While the fundamentals are always the same, sometimes an approach that works in one industry may be poorly suited to another. Read how USA Properties Fund partnered with Reputation to provide great customer service to their residents.
Repli apartment building
Repli / Coastal Ridge Real Estate: Partnering Closely to Enable Sustainable Growth
What started as a partnership between Reputation and Repli in 2019, quickly expanded as more of Repli's clients (like Coastal Ridge Real Estate) sought a need for reputation management tools.
Greystar: Utilizing Reviews and Competitive Intelligence to Enhance the Residential Experience
In an industry where 70% of customer decisions are directly impacted by reviews, Greystar needed an enterprise level solution that advanced its customer engagement strategy. Greystar used Reputation’s competitive intelligence tools to measure and benchmark their scores against best-in-class competitors and identify location strengths and weaknesses for improvement.
How Curchods Estate Agents' Digital Reputation Wins Valuations
Learn how Curchods managed their online presence, achieved higher rankings in search results, and improved the quality of their data.
What Social Media Says About Housing Costs and Rents
Consumers are talking about housing costs and rent across social media. We break down what they're saying and how it might impact your business.
11 CX Tips for Property Managers
In this tips sheet, we'll break down the ways property managers can improve their CX by listening to the signals of the Feedback Economy.

Get a Demo

Please submit the form below to schedule a custom demo.